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Home / Business / You can finally delete (most of) your Amazon Echo transcriptions. This is how

You can finally delete (most of) your Amazon Echo transcriptions. This is how



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Alexa listens.


Chris Monroe / CNET

Your Amazon Echo speaker listens to you, but also remembers what you said. CNET discovered that Alexa digital assistant keeps track of your voice printing and even shares them without expiry date in sight . The text prints are stored on Amazon's servers until you delete the voice recordings. Amazon is still working to remove it from all parts of its systems when deleting your transcripts. It is unclear when it will happen.

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You can delete individual voice recordings from the Alexa app.


Screenshot of Rick Broida / CNET

The company claims that the data is used to improve Amazon Echo. It's not uncommon. Apple stores anonymous Siri data for up to two years to improve the product. The Amazon prerogative is probably the same, with your data – and everyone else's – to improve the way Echo understands you.

But with previous slip-ups that included Alexa sent a private family conversation to a casual contact you may feel a bit uneasy about Amazon holding your recorded commands.

"When a customer deletes a voice recording, we delete the transcripts associated with the customer's account of both the customer's request and Alexa's response," Amazon said in a statement. "We are already deleting the transcripts from all of Alexa's primary storage systems, and we have a continuous effort to ensure that these transcripts do not remain in any of Alexa's other storage systems."

Here's what you can do to make sure they are ( almost) completely deleted.

Option 1: Delete recording via app

To delete your recordings, go to the Amazon Echo app. Open Settings > Alexa Privacy Policy > Review Speech History .

You will see a list of all the requests you have made since you created the echo. You can select the recordings you want to delete or press Delete all recordings for today .

You can also delete all recordings in the Alexa app by customizing a date range or by selecting "All History" to Delete All.

Option 2: Delete All via Browser

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If you are using a web browser, you can delete all voice data in one case. Go to www.amazon.com/myx, log in and click your devices . Find your echo in the list, then click Delete Voice Recording .

You will see a warning message explaining why you might want to keep these recordings; click Delete Delete if you want to continue.

Option 3: Ask Alexa to delete your voice output

You can also use your voice to ask Alexa to delete everything you have said that day or completely. Just say something like "Alexa, delete everything I said today."

This should take care of both voice recordings and transcripts, as well as delete Alexa's response, according to Amazon. However, these transcripts still exist in other parts of the Amazon servers, so it's not a complete deletion yet.

Contact Amazon

To completely remove voice recordings and transcripts, you can also contact Amazon Customer Service at (888) 280 -4331 to make a formal request.

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How do I hear my voice recordings?

In the Amazon Alexa app, go to Settings> Alexa Account> Alexa Privacy> Review Voice History. Touch the arrow on the audio file you want to listen to and tap the playback icon.

You can also visit https://www.amazon.com/alexaprivacy and click Review Voice History.

Originally published January 22, 2015, and has been updated with new information. Updated July 3, : Added new information about Amazon's guidelines for storing transcripts.

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