The WhatsApp app
Given Ruvic | Reuters
WhatsApp, the messaging app owned by Facebook’s parent company Metasuffered a global outage on Tuesday.
Problems were first noticed around 3:1[ads1]7 a.m. ET, according to Downdetector.com, which monitors outages across Internet services.
Users reported problems sending and receiving messages. Normal service on WhatsApp still had not been restored as of 4:05 a.m. ET.
WhatsApp Web, the browser version of the messaging service, failed to load when tested by CNBC. “Make sure your computer has an active Internet connection,” reads a message on WhatsApp Web.
Meta later confirmed problems with WhatsApp.
“We are aware that some people are currently experiencing problems sending messages, and we are working to restore WhatsApp for everyone as quickly as possible,” a Meta spokesperson told CNBC.
WhatsApp, which has around 2 billion users, is particularly popular in countries such as India and Brazil.
Users around the world from the UK to India and Turkey reported power outages on Tuesday.
It’s not the first failure for a Meta-owned platform this year. In August, Facebook users reported an issue where their feed was being spammed with messages from other people originally created on celebrity pages.
Other technology companies have also faced technical problems this year. In August, Google’s search engine was down for a short time. And in July, Twitter experienced a power outage.