"The recovery from these issues was not as fast as we or our customers would have expected," Sloan struck Friday. "We will review the system issues in detail and do everything we can to ensure that this type of interference does not happen again."
Wells Fargo said that smoke caused by routine maintenance activities by one of the bank's data facilities triggered an automatic power connection on Thursday. Customers complained that they did not receive a paycheck or direct deposit and had problems with their credit cards.
The process problems were resolved on Friday morning, and customers could continue to use debit and credit accounts ̵