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Home / Business / uber driver helped a $ 100 tip and a 5 star review without the riders' consent

uber driver helped a $ 100 tip and a 5 star review without the riders' consent



A woman in New Jersey came home from vacation to discover that her Uber driver helped a $ 100 tip and a five star review.

After flying home to Pennsylvania from Alaska on Monday, Donna Wilson-Booker and her husband caught a Uber tour from Philadelphia International Airport. But during the drive to Willingboro she noticed a few things that seemed a bit of the driver.

<p class = "canvas-atom canvas-text Mb (1

.0em) Mb (0) – sm Mt (0.8 em) – sm" type = "text" content = "" He seemed fine, very talkative and told us that he was from Vietnam. He started asking too many personal questions, such as the cost of my holiday and the type of working relationship we had, ”posted Wilson-Booker on Facebook ." Data-reactid = "24"> "He seemed fine , very talkative and told that he was from Vietnam. However, he started asking too many personal questions, such as the cost of my vacation and the type of employment we had, "wrote Wilson-Booker on Facebook.

Despite using the GPS, it looked like the driver Missed an obvious turn, later he asked Wilson-Booker if he could use her app to straighten the path and said that Uber is strict about drivers taking non-authorized routes Not wanting him to get in trouble, Wilson delivered -Book her phone so that he could make the fix.

<p class = "canvas-atom canvas text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm" type = "text" content = "" He took it, did something, thanked me and went, "Wilson-Booker wrote on & [nbsp; Facebook . "Later while at home, I checked the app to grade and give a tip, and I noticed that it didn't show up as usual. I watched the tour and saw that the driver gave himself a five star rating and a tip for $ 100 !!! Immediately contact Uber with my complaint. "" Data-reactid = "29"> "He took it, did something, thanked me and left," posted Wilson-Booker on Facebook. Later while I was at home, I checked the app to rate and give a tip, and I noticed that it didn't come up as usual, I watched the tour and saw that the driver gave himself a five star rating and a $ 100 tip! I was furious and immediately contacted Uber with my complaint. ”

<p class =" canvas-atom canvas-text Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm "type =" text "content =" Instead of paying $ 54 for the trip, Wilson-Booker and her husband were charged $ 154.71, according to & nbsp; Fox 29 Philadelphia . "data-reactid =" 30 "> Instead of paying $ 54 for the trip, Wilson-Booker and her husband were charged $ 154.71, according to Fox 29 Philadelphia.

She didn't get an answer to the app immediately, so Wilson – Booker brought to social media to air his complaint. The company responded to Twitter.

"I was told the tips are coming to the driver immediately and they couldn't repay it to my credit card so they credited my Uber account $ 100. I'm still angry because I'm still responsible for that credit card invoice and I'm not using Uber much to use that credit, "Wilson-Booker wrote.

A spokesperson for Uber tells Yahoo Lifestyle that not only did Wilson-Booker receive a full refund, the driver no longer works for the company.

“Uber is deeply committed to the safety of our riders. We have given full refund to this rider and have removed the driver's access to the app, "said the company to Yahoo Lifestyle. Mb (1.0em) Mb (0) – sm Mt (0.8em) – sm "type =" text "content =" "It is a lesson for other people that there are scam artists out there like that," Wilson-Booker & " nbsp; Fox 29 Philadelphia . " data-reactid = "36"> "There is lesson for other people that there are scam artists out there," said Wilson-Booker to Fox 29 Philadelphia.

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