LONDON (Reuters) – Peter Fankhauser, CEO of Thomas Cook, on Monday apologized for winding up the world's oldest travel company.
The following are his comments in a statement:
“We have worked extensively in recent days to resolve the outstanding issues in an agreement to secure the future of Thomas Cook for its employees, customers and suppliers. Although largely agreed on an agreement, an additional facility requested during the last days of the negotiations presented a challenge that eventually proved prohibitive.
“It is a matter of deep regret to me and the rest of the board that we did not succeed. I would like to apologize to our millions of customers and to thousands of employees, suppliers and partners who have supported us for many years. Despite enormous uncertainty in recent weeks, our teams continued to put customers first, showing why Thomas Cook is one of the most popular brands on the road.
“Generations of customers entrusted their family holidays to Thomas Cook because our people kept our customers at the heart of the business and maintained the founder's spirit of innovation.
"This marks a deeply sad day for the company that pioneered package travel and enabled travel for millions of people around the world."
Reporting by Guy Faulconbridge; editing by Kate Holton