Although Americans have talked – over and over – about their devotion to fast food chicken, at least still some really love their hamburgers. And now a new study has determined which restaurants these people choose when they need a break from their beak.
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In a Market Force study, participants were asked to rate their satisfaction with different burger chains in eight different categories: food quality, speed of service, value for money used, healthy alternatives , general cleanliness, friendliness, pavement and atmosphere.
Based on survey responses, In-N-Out was a clear winner, with 73 percent of the restaurant's total customer satisfaction.
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However, the popular west coast chain did not take gold in every category. Burger chain Five Guys stole "Food Quality" by 72 percent versus 71 percent for In-N-Out; "Speed of Service" and "Atmosphere," and placed it in second place with a total of 68 percent.
Others considered included Culvers, who came in third with 67 percent; Whataburger, which ranked fourth at 58 percent; and Smash Burger, which rounded out the top five at 54 percent.
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The more ubiquitous chains – Sonic (40 percent), Jack in the Box (37 percent), Wendy's & # 39; s (36 percent), Carl & # 39; s Jr. (35 percent), Burger King (33 percent) – were all ranked at the bottom, with McDonald's dead last with a total satisfaction rating of 28 percent. The famous fast food restaurant came in under Red Robin (48 percent), Steak 'n Shake (46 percent) and Dairy Queen (41 percent).