An employee of a fast-food restaurant has reportedly been fired after claiming he was too busy to take a deaf woman's order.
Rachel Hollis says she got the order written down on her phone before she pulled into the station through an Oklahoma City Burger King. Despite that, the man who worked with the window refused to serve her.
Employees told Hollis that it was too busy and that he could not make "a full order at the window," reports KFOR 4. Hollis told the outlet that she grabbed dinner for her two sons in the car with her, who she had recently taken part in hockey practice.
“I had the order ready, I had written it on the phone. I often do that when I go through the drive-thrus, it's never been a problem, "Hollis told KFOR." I show him my order and he gives me this face of frustration. "
BURGER KING EMPLOYEES FIRED AFTER THE POLICE OFFICER SERVED FOOD WITH A FRAUD DRESS ON IT
Employees reportedly gave Hollis a note that said," Can't make a full order at the window. Too busy. "When she refused to leave, the man allegedly returned and began arguing with her.
Hollis recorded footage of the incident, showing the man who repeated that "it is too busy" for "a full order at the window." He then says, "It has nothing to do with your disability, I also have a disability . "
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When Hollis still did not." I have never experienced anything like this for anyone to call the police, "Hollis told KFOR 4. "It's crazy, it just doesn't work right."
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Newsweek reports that Hollis could eventually get the order from another employee.
I a statement obtained by KFOR 4, a spokesman for Burger King said: "All guests should be treated with respect and provided a high level of service at o your restaurants. The restaurant owner has reached out to the guest and family to apologize, the employees were terminated and all staff on site will review an extra sensitivity training to ensure that our customers always feel welcome. "