The magazine said that owners have complained about problems, including loose mounting of external parts and defective glass, which doubts the reliability of model 3 and costs the car its recommendation.
Tesla Model 3 lost a coveted recommendation from Consumer Reports, from the top 10 of its carefully watched annual ranking.
The magazine said owners have complained about issues, including loose-modulating external parts and defective glass, and doubt the reliability of model 3 and cost the car's recommendation. The season's fall from grace helped Tesla drop to No. 19 in Consumer Reports' brand ratings, down 1[ads1]1 places from last year and the lowest ever.
Tesla's share fell 3.7 per cent to NOK 291.23 on Thursday.
Consumer reports dropped recommendation follows two model 3 price cuts this year to partially offset lower federal tax incentives. The movements have increased concern among some investors about the demand for vehicles to accelerate after deliveries increased in the second half of last year.
"All three Tesla models have below average reliability, and we do not Recommend any of them," said Jake Fisher, director of automatic testing at the magazine, published by the nonprofit group Consumers Union. Consumer Reports have built up the credibility of their reviews by denying car manufacturers advertising dollars and restricting companies from using their recommendations in marketing campaigns.
Tesla pushed back on the magazine's review "Not only are our cars the safest and most efficient cars available today, but we take a lot of feedback from our customers, "said the company in an email.
The best brand in Consumer Reports & # 39; 2019 car problem is Subaru, which rose six places from a year ago and Examined several premium car lines to lead rankings for the first time, the magazine recommends seven of Subarus eight vehicles sold in the United States, including the new Asce nt the sports vehicle. It achieved the "top choice" designation among medium-sized SUVs.
In 2018, Consumer Reports ranked Tesla eighth of 33 brands, making it the best US marque and the only one in the top 10. This year, Tesla fell behind Ford's Lincoln and General Motors & # 39; Buick.
The magazine prizes brands based on owner satisfaction surveys and own leave tests and reliability judgments.
"While most Tesla Model 3 owners are very happy with their cars, they are also having problems with them, Fisher said. That kind of love relationship is not uncommon for iconic vehicles with persistent quality issues such as Jeep Wrangler and Chevrolet Corvette, he said.
Model 3 errors include backspace exposed to stress fractures, which could not be repaired by a software update, so Fisher said another short-term re-assessment is unlikely. Consumer Reports, problems were resolved on Model 3 production lines, but it does not help cars already sold with glitches.
Tesla said that most of these issues have been corrected and noted that Consumer Reports & # 39; Its Vehicle Rankings Among the Highest in Customer Satisfaction.
Genesis, Hyundai's luxury brand, took second place after Subaru in the rankings, sliding from No. 1 last year. Five are also premium brands: VW's Porsche and Audi, followed by Toyota's Lexus. The lowest rated brands are Jeep, Mitsubishi, Land Rover, Jaguar, and Fiat's perennial bottom dweller.