Yesterday, the city of New York sued T-Mobile for practicing false business practices on the Metro by T-Mobile New York Division stores. Ars Technica reported that the charges are against Metro for routinely selling used phones as if they were new and charging customers for services they did not want or even requested.
The NYC government claims that Metro stores use abusive sales tactics on their customers. Apparently, nearly 60 stores across NYC have sold pre-registered devices to consumers who claim they were new. The stores also allegedly charged customers with false taxes, made them pay for unwanted services and registered them in financing plans without consent.
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lawsuit against T-Mobile, Metro & # 39; s New York Division and several Metro store owners. T-Mobile directly owns and manages some of these stores, while others are owned by contracted dealers operating under the Metro brand.
Although Metro only sells prepaid services over T-Mobile's network, the lawsuit goes right after the parent company itself, Metro's citation campaign quote in 2018: Metro of T-Mobile is T-Mobile.
T-Mobile told Ars that it cannot comment on the allegations yet, but it believes these allegations do not match the integrity of its team. T-Mobile said it takes these allegations very seriously and continues to investigate so that it can respond adequately to the lawsuit.
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