T-Mobile released some more details – albeit in a heavily edited FCC filing – about plans to offer a fixed home broadband service if it gets the green light to merge with Sprint.
"With the new T-Mobile and our unique 5G capabilities, we can offer a fast and reliable option for home broadband-yes, a real alternative!", CEO John Legere said in a blog post. "And we're not just going to offer a new option; … we're going to change it the same way we changed wirelessly! Aggressive rates, fast innovation, listening to customers, and fixing what's broken."
T-Mobile provides in its archiving (PDF) a more detailed description of the proposed new home service ̵
The router is also expected to include network features to enable advanced Wi-Fi connections with multiple network nodes to improve quality as well as phone and video features. The original price of the 5G router is also edited, but that price is expected to decrease with volume. As with the LTE router, it will be provided to customers at no extra cost.
Legends said that with the new T-Mobile and 5G, it will be able to deliver improved broadband connectivity at a lower price, including for farmers. "An inexpensive structure means we can aggressively price this service under what the home vendors often pay today (assuming they provide service in one area at all)!" He wrote. "There will be a simple monthly price, no annual service contract, no extra charge for the router, no installation fees and no surprises."
Interestingly, self-installation seems to be an important feature of the service right out of the gate. T-Mobile said that the Home Internet router will be delivered to the customer for self-installation, and the self-installation process will be supported by a mobile app to guide the customer by setting up the system and finding the optimal router in their home. (Verizon 5G Home Service, on the other hand, uses a Belarusian approach to ensure that the equipment is in the right place to get the best service.)
To identify potential customers, New T-Mobile promises to have a simple "enter an address "function on the website where a customer can qualify. It also undertakes to offer a simple monthly price below leading supplier prices; no contract; and customer service from "Magenta Glove Team".
"What T-Mobile has done for mobile wireless consumers, New T-Mobile will make for home consumers broadband. The combined company will be relentless in removing customer pain and changing the things people hate about the home broadband service. says T-Mobile in his submission, sent by DLA Piper partner Nancy Victory, a former Assistant Communications Trade and Information Secretary at NTIA.
T-Mobile stressed that millions of US households – over 6.6 million – are not has access to home broadband, but "un-carrier" is promising to bring broadband speeds of over 100 Mbps to about half of US geography and nearly 90% of the population by 2024.
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Of course this is not the first time T-Mobile has talked about the ability to serve US households with a fixed 5G service este, although historically it has been less gung-ho about it than any of its rivals. It was discussed in its first public interest statement (PDF) last year, and the company said in the fourth quarter earnings calls last month that it would start leading the home broadband offering based on LTE this year.