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Southwest investigated by FAA for baggage weight data



The FAA began its probe in February 2018, the FAA said customs CNN Business on Monday.

"Since that time, the FAA has directed the development of a comprehensive solution to the methods and processes used by Southwest Airlines to determine this performance data," the FAA said.

The Wall Street Journal first reported the story. It cited FAA officials and agency documents that indicated airline employees made mistakes that caused pilots to compute the wrong weight of planes to takeoffs.

The errors were described as "systemic and significant," occasionally causing the reported takeoff weights to be 1,000 pounds lower than the plane's actual weight.

 Herb Kelleher, Southwest Airlines founder, at 87

But the airline added that it has already put in place controls and procedures to address weight and balance issues. Southwest said it has shared those measures with the FAA.

"Southwest believes the controls and procedures we implemented throughout 2018 have enhanced our weight and balance program and resolved the issues that we originally reported to the FAA," the airline added.

The FAA has not linked any accidents to the weight discrepancies. But the agency said in its statement to CNN that it will "not close its investigation until it is satisfied that Southwest's corrective actions are consistent and sustained." operational emergency "due to a labor dispute with mechanics.

Southwest said in a statement to CNN Business last Friday that the percentage of "out-of-service aircraft" with maintenance issues in its fleet had more than doubled in the past week.

"We are requiring all hands on deck to address maintenance items so that we can promptly return aircraft to service," a spokesperson for Southwest said in an email at the time.

CNN's Rene Marsh contributed to this report.


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