Hundreds of people were forced to sleep on Amsterdam's Schiphol airport on Wednesday night after a breakdown at the airport's most important fuel supplier.
About 180 flights were canceled and around 200 were delayed on one of the busiest days of the year and the airlines
"Due to yesterday's consequences, we also expect a somewhat disturbed day today," the airport said on its website. "As a result, travelers may experience delays and possible cancellations. We understand that this situation can be very annoying and inconvenient for travelers.
Still problems at Schiphol na store tank failure https://t.co/QQa1vC4Ocw @NOS #Schiphol #Vliegveld #luchthaven #Vliegtuigen  #fuel #fuel supply ) July 25, 2019
An error in the systems of Aircraft Fuel Supply, which controls the supply of fuel to aircraft, meant that only aircraft with enough fuel in tanks could take off again while the problem persisted.
The exact cause of the power failure is not yet clear. Aircraft Fuel Supply is a joint venture between Air France-KLM and a number of oil companies, including Shell, Esso and Texaco. The company is responsible for both fuel supply – about 12 million liters a day – and the underground infrastructure that takes the fuel to the plane.
The airport brought a camp bed for passengers stranded after their flights were canceled. According to the website Nu.nl, around 1,300 people were forced to sleep at the airport because local hotels were full.
Some 10,000 travelers were affected by the delays and cancellations, and many took to social media to express the frustration of the lack of information and the long queues for help.
& # 39; We were told our flight was canceled and then we were just left. We spent the night on a bench, a man who was supposed to fly at 17.40 on Wednesday, the broadcaster NOS told.
Frustration at Schiphol: & # 39; Never experienced such a scandalous situation https: //t.co/rldWoGFj86 via @NOS / BUT SCHIPHOL MUST, AND MUST NEED MORE BIG, MORE GREAT
– virginia wolf ( @denisehaesen) July 25, 2019
& # 39; I'm furious, & # 39; told another man the Refugee Council. "For a mess, chaos. One company for fuel? Why is there no competition? And then we get everything in Spanish from Vueling.
Airline damage experts said the passengers affected by the problems would not be able to claim compensation because the airlines themselves were not in the wrong.
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