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Scammers use Google results to target desperate travelers

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After sitting on the runway for an extended wait, Shmuli Evers returned his plane to the terminal at John F. Kennedy Airport. The weather earlier this week was too dangerous to fly, so his flight at 7am to Florida wouldn’t take off. Immediately, the line for Delta’s internal customer service started stretching through the airport, filled with passengers from his flight. Evers figured he could avoid the wait by calling Delta’s customer service hotline, so he turned to Google.



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