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Potential unauthorized activity found on 2 state database systems



The Maryland Department of Labor discovered potential unauthorized activity on two of its database systems that affect 78,000 customers. While some personally identifiable information may have been accessed without permission, state employees said they had not found any misuse of data access. Earlier this year, at the request of the Maryland Department of Labor, the Maryland Department of Information Technology began investigating and verifying that files stored on the Literacy Works Information System and an older unemployment insurance database were subject to possible unauthorized access via the Internet. The LWIS files affected were from 2009, 2010 and 2014. The files possibly contained the first name, last name, personal number, date of birth, city or county, recording data and record number. The files that were affected on the database for the unemployment insurance service were from 201

3 and possibly contained first name, last name and Social Secur number. | More information about files available, what to do | Officials say Maryland DoIT has implemented countermeasures, initiated an investigation, notified police authorities, and retained an independent expert to investigate how the information was used. A full review of the Ministry of Labor's protocols and Security measures has been carried out to prevent future events. To date, the survey has not provided evidence to confirm that personally identifiable information was downloaded or retrieved from the Department of Labor servers. When the investigation is completed, the Ministry of Labor contacts customers who were affected by the incident and urged them to closely monitor their accounts. Those who have been hit will be offered two years of free credit monitoring through an independent service, officials say in a statement. Customers who think they have been hit by the incident can contact the Department of the dedicated hotline by emailing dataincident.labor@maryland .gov or calling 410-767-5899. For more information on protecting yourself from identity theft, including information on how to place your freeze on your credit accounts, tap here to visit the Maryland lawyer's identity theft device website.

Maryland Department of Labor discovered potential unauthorized activity on two of its database systems that affect 78,000 customers.

Although some personally identifiable information may have been opened without authorization, state employees said they had not found any misuse of access data.

Earlier this year, the Maryland Department of Information Technology, at the request of the Maryland Department of Labor, began to investigate and determine that files stored on the Literacy Works Information System and an older database of unemployment insurance were subject to possible unauthorized internet access.

The affected LWIS files were from 2009, 2010 and 2014. The files contained possibly the first name, last name, social security number, date of birth, city or county, training dates and postal codes.

The files that were touched on the unemployment insurance service database were from 2013 and possibly contained first name, surname and social security number.

| More information about accessing files, what to do |

Officials said Maryland DoIT implemented countermeasures, initiated an investigation, reported law enforcement agencies, and retained an independent expert to investigate how the information was used.

A complete review of the Ministry of Labor's protocols and security measures has been completed to prevent future events.

To date, the investigation has not provided evidence that any personally identifiable information was downloaded or retrieved from the Ministry of Labor.

Now that the investigation has been completed, the Ministry of Labor contacts the customers affected by the incident and urged them to closely monitor their accounts. Those who have been hit will be offered two years of free credit monitoring through an independent service, officials say in a statement.

Customers who think they have been hit by the incident can contact the Department for the work's dedicated hotline by sending an email address. labor@maryland.gov or call 410-767-5899.

For more information on protecting yourself from identity theft, including information on how to place your freeze on your credit accounts, click here to visit the Maryland Lawyer's Identity Theft Unit's website.

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