North Carolina woman sues Subway owner after admission shows that he allegedly relaxes her and calls her a "c *** & # 39; during an argument over a sandwich
- Tina Richardson went to a Subway franchise to get a sandwich for a friend  But she claims that the owner escaped when she complained about her order
- Richardson filmed the incident at the Concord outlet , North Carolina
- Films show the shop owner Kenneth Lancaster who is aggressive towards her and raises his hand During the event on March 8,
- he tells her to get out of the store and calls exploration on her [1
A North Carolina woman has sued the owner of a subway after he apparently struck her in a dispute over a sandwich.
Elizabeth Hinson, who goes by the name of Tina Richardson, went to a Subway franchise run by Kenneth Lancaster in Concord on March 8 to get a sesame ginger glazed chicken pack for an older woman.
He later hit her in the face during an argument after she asked for a refund, according to a lawsuit seen by ABC News.
A North Carolina woman has sued the owner of Subway outlet Kenneth Lancaster (pictured), after allegedly dropping her into a sandwich dispute
The Older Lady Richardson, the wrap did not resemble the picture on the flyer ad and had no taste of ginger.
She's consistently returned to Subway to request a refund, which the employee refused, according to the complaint.
Lancaster looked out from the back, shouting at her and told her to leave the store.
Lancaster looks aggressively at going to the customer before lifting his hand
Lancaster raises her hand against the woman while she is filming the incident and tells her to get out of the store while calling out a number of explorations on her
Richardson shared later recordings of the event on her Facebook page, showing that Lancaster is moving towards her aggressively and raising her hand.
It is alleged at this point that he released her, according to the complaint seen by ABC News.
He tells her that she "should get out" and called the woman a "c ** t"
She then films sandwiches on the floor which he apparently knocked out of her hand.
] He tells her to "go to hell" and pats her finger when she asks him what his name is before he goes off.
A female employee then comes out of a prep area and tells the woman to get f ** k out
In the video she says: "This is what the owner of Subway Concord makes to its customers as has a legitimate complaint.
He then comes out of a kitchen and tells her to get out with another female employee who said, "You must get out of the way he just told you."
Bo Caudill, Richardson's lawyer, told ABC News that the video received over two million views.
Richardson complained that the winding did not resemble one in the ad
& # 39; Since she did not got the package she ordered, Richardson returned to Subway, and waited for a simple refund. Instead, she got a blow on her face, Caudill told ABC News in a statement.
& # 39; The violent entry depicted in the video is shameful and regrettable, and should greatly worry everyone who eats on the subway and expects Subway stores and their owners to provide a safe, family-friendly environment without sexist discrimination and violence. & # 39;
Subway, on behalf of Lancaster, issued a statement expressing regret for the incident, claiming it did not meet company standards.
In a statement to WSOCTV.com, the sandwich outlet said: & # 39; providing an excellent guest experience is important to us and our expectation is that everyone is treated with respect.
& # 39; The venue has reached out to the guest to apologize on behalf of the restaurant, as this event is incompatible with the high standards the Subway restaurants demand from the Franchise owners.
& # 39; The franchisee expressed his remarks on how he handled the situation. & # 39;