National Grid promised to deliver natural gas to over 1,100 customers stranded without service – after the Cuomo administration ordered the company to take action Friday afternoon.
Cuomo ordered the natural gas company to immediately turn on the connections to 1,157 customers in Brooklyn Customers, Queens and Long Island for the time being without service.
Within hours, National Grid said the cranes would be turned back on for the affected customers, but did not provide an exact timeline.
“We are obviously disappointed in the NY PSC's order issued today. We stand by our analysis, and there are very real limitations to gas supply in the northeast. In the meantime, we have been working to identify outstanding temporary solutions to remedy this situation and will immediately begin to connect the more than 1[ads1],100 applicants identified in the order, "National Grid spokeswoman Karen Young said in an email whether she does not provide such a specific timeline for when customers can expect their gas to flow.
“With current regional restrictions on natural gas capacity, long-term guaranteed supplies are still needed to connect customers and to maintain safety and reliability. The gas system for all customers.
"We will continue to work with PSC and provide all information needed," she added.
The company's response was not welcomed by Brooklyn Borough President Eric Adams, who represents constituents without service.
"We are not happy with the response. We need to look at all customers who were approved for service and get them connected "We need a comprehensive analysis of how many were denied service," he said.
National Grid provides services to 1.8 million customers in the five boroughs and on Long Island.