MoviePass suspends service on July 4 to improve the app

MoviePass will suspend its service at 2:00 PM on July 4 while working on improving the app. The company spent months updating its subscriptions to "provide the level of service you deserve," it said.

MoviePass was fired last year by activating accounts and and asked former customers to choose to be subscribed again. And it came after MoviePass mayhem that included surge pricing on peak times, a temporary service interruption attributable to inadequate funding and a mission: Impossible blackout.

"We have listened and we understand the frustrations of our subscribers," Mitch Lowe, MoviePas CEO, told subscribers in an email on Wednesday. "We are planning to make this improvement by using an improved technology platform, which is in the final stages of completion."

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Monthly subscribers are automatically credited for the number of days affected, and annual subscribers will have the days added for one year. The company will cease to register new customers during service interruptions.

MoviePass does not know how long the outbreak will be, and was not specific about what to add to the app, as well as "more useful information", more features and a better user interface.

In March 2018, MoviePass dropped its $ 9.95 per month to $ 6.95, but then the price went back. A month later, it changed the terms of service so you could only see a given movie only once.

In May 2018, its unlimited plan disappeared, but returned a few days later. After that, the service has made an effort to fight fraud by requiring ticket stub photos.

MoviePass took back the $ 9.95 unlimited plan in March this year.