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Most shoppers hate standing in line, but many are happy to wait for this special Florida Publix checkout




Most grocery shoppers avoid long checkout lines, but at a Publix location in South Tampa, Fla., shoppers jump at the chance to join a line if it means seeing their favorite cashier.

“She’s my favorite,” Publix customer Jaime Duran told Fox 13 of cashier Gloria Withlock Blue. “I always line up with her. She̵[ads1]7;s the best.”

Blue has worked at the Publix in Britton Plaza for 12 years and has built a relationship with customers that makes them come to that store just to see her specifically.

“Ms. Gloria is why we come to Britton Plaza Publix,” said shopper Melissa Sollenberger.

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Most shoppers hate standing in line, but many are happy to wait for this special Florida Publix checkout

Publix cashier Gloria Withlock Blue talks to Fox 13 about how customers don’t mind waiting at her checkout line. (FOX 13)

Her husband Steve added, “We dropped our daughter off at another Publix to go to work and came here because of her.”

Line at Publix

Line forms at Publix cashier Gloria Withlock Blue’s cash register. (FOX 13)

The outlet reported that Blue’s cash line may bottom out sometime because of how much people love her.

“I think I make a lot of people happy. How nice I am. And how respectable. Just love people. Period,” Blue said.

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She noted that customers come to her checkout “because they know they’re going to get great customer service.”

Publix cashier Gloria Withlock Blue at registration

Publix cashier Gloria Withlock Blue smiles as she works at checkout. (FOX 13)

Blue only works weekends at the grocery store and spends other days working as a nurse at a local hospital. She said she doesn’t see herself leaving her Publix job anytime soon, and wants to work there “until I can’t do it anymore.”

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“Miss Gloria is a unique individual,” Steve Arevalo, Publix’s assistant store manager, told Fox 13 of Blue. “She’s a very special kind of specialty.”

Publix checkout line

Publix cashier Gloria Withlock Blue checks out a customer. (FOX 13)

“I love my job,” Blue said.

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Publix has more than 1,300 grocery stores, the majority of which are located in Florida. It is one of the most popular grocery stores in the country based on revenue, ranking 7th in the United States, according to Foodindustry.com.



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