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Microsoft investigates Teams and Outlook breaches when users report issues




The Microsoft logo is seen at the Microsoft store in New York City.

Fresh Mike | Reuters

Microsoft said it is investigating issues with several of its products, including Teams and Outlook.

The US tech giant said users may not be able to access more Microsoft 365 services.

“We have identified a potential network issue and are evaluating telemetry to determine next troubleshooting steps,”[ads1]; the company said.

Downdetector, a service where people can log problems and outages with websites and apps, saw a spike in users reporting problems with Microsoft products, including Outlook, Teams and the company’s cloud product Azure, around 3 a.m. ET.

Microsoft said that around 7:05 UTC – 2:05 ET – customers “may experience network connectivity issues, manifesting as network latency and/or timeouts when trying to connect to Azure resources in multiple regions, as well as other Microsoft services. “

The company updated on Twitter at 9:26 GMT — 4:26 ET — that it has “rolled back a network change that we believe has an impact. We are monitoring the service as the rollback takes effect.”

The Microsoft breach comes just hours after it reported better-than-expected earnings for the October-December quarter. But the company saw a decline in revenue from cloud computing products, including Azure, and gave gloomy guidance for the current quarter.





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