London travel company collapses, leaving some NFL fans no tickets, no refunds – ProFootballTalk
Thomas Cook, the London-based travel company that had hundreds of thousands of customers around the world, collapsed this week, and many fans who bought tickets to the NFL's four upcoming games in London are left unanswered – and without tickets .
The league issued a statement saying that there is not much it can do for those who bought tickets through the now defunct Thomas Cook.
"We continue to focus on the impact on NFL fans who purchased tickets for this year's London Games through Thomas Cook," the statement states. "Unfortunately, NFL UK has not received any details about ticket buyers from Thomas Cook, nor has NFL UK received payments for tickets sold by Thomas Cook. NFL UK cannot offer refunds on tickets, travel or accommodations purchased through Thomas Cook. "
The NFL said that people who bought tickets through Thomas Cook may" ask for the opportunity to purchase tickets again at NFL UK, "but that's not much consolation: These fans have already paid high prices for the expensive tickets for NFLs London games, and now they are only told they can "ask for the opportunity" to pay high prices again to get the same tickets they have already paid for.
It's a nasty situation for travelers around the world, and NFL fans are among those getting screwed.