The heat is on in an apparent battle between two e-scooter companies after Lime said earlier this week that some of the batteries made by one of the manufacturers Segway Ninebot could catch Fire. Now Segway goes against the claim, instead suggesting that Lime does not understand how the batteries work.
Lime addressed the apparent problem in a statement on its website earlier this week and wrote that it was a problem with some of the Ninebot scooter batteries used in own e-scooters that could "cause the battery to smolder or in some cases burns. " Lime said that it worked with Segway to eliminate the problem by making programs to diagnose potentially impacted batteries and scooters and pull them off the streets of Los Angeles, San Diego and Lake Tahoe.
"Riders or members of the public were not at risk," said the company. "Unfortunately, despite our efforts, we have recently received an unconfirmed report that another Segway Ninebot scooter model may also be vulnerable to battery failure, as we are currently investigating."
In a statement to Washington Post on Thursday, Segway found out that the requirements were reversed. The company claimed that "more million" products were sold using the same battery technology without any problems, adding: "We believe the statement was not based on a good understanding of battery technology."
Segway also released an extra statement Friday where it doubled on the defense of its products. While it did not mention Lime by name, Segway insisted that there might be the maintenance of scooters who were guilty of any "operational dangers".
[W] I have observed that operational hazards stem from extreme abuse and vandalism of the vehicles in the scooter-sharing market. Bearing in mind that the management and maintenance of shared scooters and identification of damaged vehicles is highly dependent on operators, we strongly recommend that operators strengthen the fleet operation and maintenance capacity to avoid potential safety issues caused by improper use of damaged vehicles.
In response to the the statement, a spokesman said to the post that the company "states [s] our decision and reason" and that it seems "working to Segway to exclude someone security issues and restore trust to their product. "
Another day, another kind in the ongoing war of scooters.
[The Washington Post]