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Home / Business / "It is by far the most humiliating experience": Houston doctor forced to cover the American Airlines plane wants policy changes

"It is by far the most humiliating experience": Houston doctor forced to cover the American Airlines plane wants policy changes



HOUSTON – A Houston doctor forced to cover up on an American Airlines flight because her outfit said she wants to see the business to ensure no one else maintains a similar experience.

During an interview with KHOU 11 Wednesday afternoon, Dr. Tisha Rowe said she and her 8-year-old son were already aboard a Miami-bound flight at Norman Manley International Airport in Kingston, Jamaica, June 30, when one airline asked her to get off the plane. 19659003] RELATED: American Airlines apologizes to the Houston doctor who had to "cover up" to board

When she and her son were out, Dr. Rowe said they were met by another airline. [1

9659002] "Her comment was," Do you have a jacket? "Said Dr. Rowe." I think, "Why? Why do you care if I have a jacket? I want to go home and see my family."

Dr. Rowe said was told to cover up or she wouldn't stay allowed again. Family medicine doctor said After a long discussion failed to change the crew's mind, she asked for a blanket, wrapped it around her, and went down the plane's aisle.

"I'm like going down all the time," Dr said. Rowe. "I don't want to see any face. I am embarrassed. I'm humbled. I didn't look at another passenger. I looked up to make sure I was on the right seat. Dr. Rowe said the crew did not exclude anyone else, including a slimmer woman with smaller shorts.

"If I, like Leticia Rowe, were a white woman in the same body suit, if they thought it was inappropriate, think I they would have removed the white woman from the plane? "Rowe said." Absolutely not. "

American Airlines released the following statement Tuesday:

" We were concerned about Dr. Rowe's comments and reached out to her and our team at Kingston Airport to gather more information on what happened. We apologize to Dr. Rowe and her son for their experience and fully refunded their trip. We are proud to be able to serve customers with all backgrounds and are committed to providing a positive and safe travel experience for anyone flying with us. "

KHOU 11 reviewed the rules of American Airlines passengers. It asks passengers," Clothing appropriate, bare feet or offensive clothing is not allowed. "

Dr. Rowe said she exchanged online messages with AA officials , but said she had not personally spoken to them. She called her written apology "a good first step."

"Begin by making these reportable events," said Dr. Rowe as she asked what she would tell AA's chief executive "All these events must be filed and you must review all of them to see events in the event report. You need to check for any implicit bias in your organization. "

Dr. Rowe also said she would like to see AA create dress code enforcement tests for her employees.

" In that test, you put different body types into the same outfits and let's see how many times your employees think colors are inappropriate against other women, "she said.

Geoffrey Berg, Dr. Rowe's lawyer, said on Wednesday that he has been in contact with the airline's officials.

" We've taken a few steps, not everything I'm ready to discuss , says Berg. "Part of what we have asked is that they do exactly what she said, which solves the problem."

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