Is Outlook down? Thousands of users are reporting problems with Microsoft’s email platform
Thousands of Microsoft Outlook users reported problems accessing and using the email platform on Monday morning
WASHINGTON — Thousands of Microsoft Outlook users reported problems accessing and using the email platform Monday morning.
Microsoft 365 outage and problem reports peaked at nearly 18,000 just after 11 a.m. Eastern Monday morning, according to outage tracker Downdetector. The reports have seemed to drop significantly since then.
Most of the reports expressed problems with Outlook. Many users of Microsoft’s email platform shared their frustration on social media, with some noting that they were unable to log in or load their accounts.
The company said it was “investigating an issue with access to Outlook on the web” in a Twitter thread posted to the Microsoft 365 Status account – adding that a “downstream impact” was also identified for Microsoft Teams, SharePoint Online and OneDrive for Business .
Microsoft 365 Status later said it had rolled back an update and seen an improvement in the service – confirming recovery for affected services soon.
In a statement sent to The Associated Press on Monday afternoon, Microsoft said it had “resolved an issue that prevents users from accessing some of our services.”