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Hy-Vee announces investigation of possible data breach



Hy-Vee announced Wednesday that the company is investigating a data incident involving its payment systems. The company said they are investigating a security incident involving payment processing systems focused on transactions at some Hy-Vee fuel pumps, driving through coffee shops and restaurants. According to Hy-Vee, the company detected unauthorized activity in some of their payment systems. Law enforcement is involved in the investigation. The following release was sent to KCCI by Hy-Vee officials: "Hy-Vee takes the security of debit card data very seriously. We want to make customers aware of an investigation we are conducting to make a security incident involving our payment-focused payment systems. at some Hy-Vee fuel pumps, drive through coffee shops and restaurants, as well as provide information on the actions we've taken in response and what steps customers might consider taking as well. After recently detecting unauthorized activity on some of our payment systems, we immediately started We also notified federal law enforcement and debit card networks. We believe the actions we have taken have stopped unauthorized activity on our payment systems. Our investigation is focused on card transactions on our fuel pumps, drive-through coffee shops and restaurants (such as includes Market Grilles, Marke t Grille Expresses and Wahlburger locations owned and operated by Hy-Vee). These locations have different outlets than those located in our grocery stores, pharmacies, and inside our convenience stores, which use point-to-point encryption technology to process credit card transactions. This encryption technology protects card data by making it unreadable. Based on our preliminary investigation, we mean credit card transactions that have been swiped or deposited into these systems and used at our runways, pharmacies, customer service counters, wine and liquor locations, flower shops, clinics and all other food service areas, as well as transactions processed through Aisles Online, is not involved. Because the investigation is in its earliest stages, we have no further details to provide at the moment. We will give notice to our customers as we gain further clarity on the specific timeframes and locations that may have been involved. It is always recommended to monitor payment card details carefully for unauthorized activity. If you see an unauthorized charge, you must immediately notify the financial institution that issued the card, because the cardholder is not generally responsible for unauthorized fees reported on time. The phone number you want to call is usually located on the back of the debit card. "Check the KCCI Breaking News and Weather app and KCCI 8 News for updates on this evolving story.

Hy-Vee announced Wednesday that the company is investigating a data incident involving its payment systems.

The company said they are investigating a security incident involving payment systems that are focused on transactions at some Hy-Vee fuel pumps, drive-through coffee shops and restaurants.

According to Hy-Vee, the company detected unauthorized activity in some of their payment systems.

Law enforcement is involved in the investigation.

The following release was sent to KCCI by Hy-Vee officials:

"Hy-Vee takes the security of credit card data very seriously. We want to alert customers to an investigation we are conducting in a security incident involving our payment systems which is focused on transactions at some Hy-Vee fuel pumps, drive-through coffee shops and restaurants, as well as providing information on the actions we have taken and the steps customers can consider taking.

Having detected unauthorized activity on some of our payment systems, we immediately began an investigation with the help of leading network companies, and we also notified federal law enforcement and payment card networks, and believe that the actions we have taken have stopped the unauthorized activity on our payment systems. short actions on our fuel pumps, drive through coffee shops and restaurants (which include r Market Grilles, Market Grille Expresses and Wahlburger locations owned and operated by Hy-Vee). These locations have different outlets than those located in our grocery stores, pharmacies, and inside our convenience stores, which use point-to-point encryption technology to process credit card transactions. This encryption technology protects card data by making it unreadable. Based on our preliminary investigation, we mean credit card transactions that have been swiped or deposited into these systems and used at our runways, pharmacies, customer service counters, wine and liquor locations, flower shops, clinics and all other food service areas, as well as transactions processed through Aisles Online, is not involved.

Because the investigation is in its earliest stages, we do not have any further details to provide at the moment. We will give notice to our customers as we gain further clarity on the specific timeframes and locations that may have been involved.

It is always a good idea to monitor payment card tasks carefully for unauthorized activity. If you see an unauthorized charge, you must immediately notify the financial institution that issued the card, because the cardholder is not generally responsible for unauthorized fees reported on time. The phone number you want to call is usually located on the back of the debit card. "

Check the KCCI Breaking News and Weather app and KCCI 8 News for updates on this evolving story.


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