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Hurricane Dorian: guest options on delayed, canceled cruises




Officials advise residents to seek Treasure Coast shelter as Dorian inches closer

Arlease Hall, St. Lucie County Health Department spokeswoman, advises Treasure Coast residents to seek shelter while Hurricane Dorian makes its way to Florida on Monday, September 2, 2019.

Arlease Hall, spokeswoman for the St. Lucie County Department of Health, advises Treasure Coast residents to seek shelter as Hurricane Dorian makes its way to Florida on Monday, September 2, 2019.

A continuous river of cruise liners is flowing into Florida. But what happens when the cruises don't go on schedule because a storm like Hurricane Dorian threatens to blow into the city?

It depends on your cruise line.

Cruises in Carnival Cruise had four cruises scheduled to fly off PortMiami or Port Canaveral on Sunday or Monday. Carnival canceled the Carnival Liberty cruise from Port Canaveral and will refund all money already paid by passengers. But the cruise line decided to just shorten the cruises at Carnival Elation from Port Canaveral, Carnival Horizon and Carnival Victory from PortMiami.

Guests who have paid and are still going will receive pro-rated refunds of fares and pre-purchased packages. Horizon passengers will receive full reimbursement of land excursions and 50 percent future cruise credit. Those who do not leave will receive 100 percent future cruise credit.

As for the accommodation between the scheduled departure day and the new departure day, Carnival said in an email: “Since it is a weather related issue, we do not cover the hotels for guests. ”

Guests can register for Carnival text alerts by sending CCL1 (Elation), CCL5 (Horizon) and CCL6 (Victory) to 278473 (CRUISE). Click here to find Carnival's updates on their website.

Six Royal Caribbean Caribbean ships – Allure, Empress of the Seas, Harmony, Majesty, Mariner and Navigator – departed from Miami, Port Everglades or Port Canaveral, their cruises shortened. Royal Caribbean did not state a clear refund policy.

"Because we know no one likes to have their vacation plans disrupted, we offer compensation to our guests as the itinerary was affected by Hurricane Dorian," Royal Caribbean said in an email to the Miami Herald. "We communicate directly with guests on each affected sailing to get things right."

Norwegian Cruise Line said it would provide full reimbursement to expected passengers on Norwegian Breakaway and Norwegian Sun, which would leave PortMiami on Sunday and Port Canaveral on Monday, respectively.

Both cruises were canceled, NCL said, because they did not know when the ports would reopen.

Since 1989, David J. Neal's domain at the Miami Herald has expanded to include writing about the Panthers (NHL and FIU), dolphins, old-school animation, food safety , scams, rude lawyers, bad doctors and all kinds of news. He drinks coladas whole. He is not working Indianapolis 500 Race Day.



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