HP has recalled 78,500 batteries used in laptops and mobile workstations due to overheating problems that can cause fire and fire hazards.
The US Consumer Product Safety Commission announced the recall on Tuesday, but noted that the recall extension was previously announced independently on January 17 by HP, and delayed due to the government of Furlough. It is considered to be an extension of the previous HP battery recall in January 2018, which hit 50,000 batteries. HP has received eight new reports of battery packs in the United States overheating, melting or charring, including a report of minor damage and two property damage reports totaling $ 1
In particular, the batteries were either sold inside or as accessories for: HP ProBooks (64x G2 and G3 series, 65x G2 and G3 series, 4xx G4 series), HPx360 (310 G2), HP Pavilion x360 11 inch laptop, HP 11 laptop, HP ZBook, and Studio G3) mobile workstations. The batteries were also sold as accessories or replacement batteries for the HP ZBook Studio G4 mobile workstation, HP ProBook 4xx G5 series, HP ENVY 15, HP Mobile Thin Clients (mt21, mt22 and mt31) or for some of the products mentioned above.
The batteries were delivered between December 2015 and April 2018 as part of HP laptops listed above, as well as sold separately between December 2015 and December 2018.
Consumers can visit HP's HP recall site to find out their laptops are affected. The batteries are not customer replaceable, which means that you have to send your laptop back to HP to have it repaired.
If you have an affected battery, do not remove it yourself, HP has warned. Instead, HP has developed a BIOS update that puts the battery in a "battery safety mode". This mode will drain the battery and prevent it from charging until the battery is replaced. In another way, HP said that your laptop will simply refuse to operate without the charger attached, so you need to connect your laptop to use it.
What this means for you: Battery notifications occur because of errors in the manufacturing process or other errors. If you own an HP laptop, go to the HP website to determine if your PC is affected.