Amazon CEO Jeff Bezos, founder of space venture Blue Origin and owner of The Washington Post.
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Amazon stores the things you set Alexa indefinitely. But it's easy to delete this data from the Amazon servers if you know how.
This issue has been in the news because Senator Chris Coons, D-Del., Recently wrote to Amazon asking how it stores consumer data. Last year, Amazon's vice president of public policy responded that Brian Huseman agreed to accept the company's Alexa Alexa transcriptions and unless a customer requests to delete them.
Huseman explained that Amazon retains this data to improve Alexa's response and reiterated that audio is not sent to Amazon, unless an Amazon Echo hear is the wake-up call, accustomed to when people speak "Alexa."
In May, Amazon made it easier to delete some of the things you ask Alexa. Here's how:
First you can say "Alexa, delete everything I said today" or "Alexa, just what I just said."
But if you want to delete things you said earlier, do this:
- Open the Alexa app on your phone.
- Tap the menu icon at the top left of the app.
- Press "Settings" at the bottom.
- Point to "Alexa Account" at the top of the page.
- Select "History."
This process lets you just delete things one by one. To delete all at once, do this:
- Go to the Amazon Device Page
- Select the menu button to the left of the Echo device you want to manage. (The menu button looks like three small dots stacked on top of each other.
- Point to "Manage voice recordings"
- Point to "Delete."
That's it. Now you've deleted everything you've talked to Alexa, meaning According to Huseman, voice recordings are removed from Amazon's servers.