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FCC allows AT&T, Verizon, and other carriers to block multiple suspected robotic halls





Ajit Pai, Head of the Federal Communications Commission (J. Scott Applewhite / AP)

The Federal Communications Commission on Thursday approved new rules that could make it easier for AT & T, Verizon, and other telecommunications giants to block suspected spam calls on behalf of their subscribers, a move that was supposed to crack on it constantly worsened one month after robokallers called American phones nearly 5 billion times.

According to the order, the telecommunications companies now have a legal green light to register consumers in their call-blocking services by default, as opposed to waiting for customers to sign up for such tools alone. The change would "make it easier for consumers" to get robokall relief, said FCC chairman Ajit Pai, noting that many are often unaware that such technology exists in the first place.

"There is one thing in our country that unites Republicans and Democrats," said Pai. "They are sick and tired of being plagued by unwanted robocals." reservations from Democratic Commissioner Jessica Rosenworcel, who expressed concern that the agency does not require AT&T, Verizon, Sprint and T-Mobile to offer their call-blocking services free of charge. The omission may result in higher rates on the subscriber's monthly wireless bills, she warns .

"I think that robocall solutions should be free to consumers. Full stop, says Rosenworcel. "I don't think this agency should pat itself on the backs of its efforts to reduce robococks and then tell consumers to pay."

The FCC vote Thursday comes in the midst of increased pressure – especially from the public – for the US government and the country's top telecommunications company to knock down millions of unwanted spaman calls, many of which attempt to trick the recipients into surrendering their personal information. Last year, the agency received more than 232,000 complaints from consumers frustrated with spam calls, FCC officials said.

The FCC also allowed AT&T, Verizon and other carriers to create new tools that could allow consumers to block calls coming from other than the contacts already stored in the address book. And the commissioners decided to debate an extra order that would shield telecoms from legal responsibility if they mistakenly block conversations that they cannot authenticate as legitimate.

In this way, the FCC briefly stopped a wider rewriting of the nation's anti-robocall rules, an audit that consumer groups have urged both the agency and the congress to consider. Organizations such as the National Consumer Law Center and Consumers Union told the telecommunications company in February that they welcomed the recent work of the FCC, but fretted, it's just a "stopgap action that will do little to tackle the bigger problem."

At the same time, Pai's proposal triggered a foundation for industry lobbying, particularly from financial institutions, debt collectors and hospitals. They met in May with the FCC chairman's top aides to express concern that the new call restriction rules could "in mistakenly block legitimate and often urgent calls affecting consumer health, safety and economic well-being," the agency reports. It includes local usage crimes, health reminders and vehicle reports, they say, as they feared, could be labeled as spam.

For now, the nation's top four carriers have said little about how they plan to continue now when the FCC has opened the door for them to offer call-blocking tools by default. The FCC's recent call blocking action is not mandatory, which means that telecommunications giants can easily choose not to change their practice. But Pai and his peers said they had not expected new offers that would result in higher prices for consumers, given the savings that telecom giants could see as a result of reducing robocall traffic on their networks.

"Now is the time for telecom companies to take the baton," said Pai.

Prior to the poll, AT&T said it would review the FCC's orders but not comment on whether it would change its practice or whether it would would charge consumers for any new call blocking tools it offers. One of its tools, a free app known as Call Protect, requires users to download and activate it.

Verizon said it "intends [s] to use This new authority like the FCC allows us to protect our customers more effectively from Robocalls, "points out that one of its robocall blocking services, called Call Filter, is already available for free to subscribers.

T-Mobile says it offers two services Free – Scam ID, a standard tool that alerts users to suspect fake calls, and Scam Block, a standard tool that prevents users from receiving them, on a free basis, and did not comment further on FCC's plans.

int, offering a premium call blocking service for a monthly fee, said it is "optimistic, the manager's latest proposed changes will allow us to take more aggressive action in addressing this issue. "It no longer commented on future pricing or availability.



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