EVERETT (CBS) – The president of Encore Boston Harbor kicked back in a lawsuit against the casino before the Massachusetts Gaming Commission Thursday, claiming that customers are short-lived. "Every customer gets every dollar and every dollar they come because of them," said Bob DeSalvio.
In a lawsuit filed this week, a gambler claims that the casino is tilting the odds in a version of a blackjack game and getting odds of 6-5 instead of 3-2, which means he gets less money. At a meeting of the commission, Thursday's photos were posted and claimed that the tables are clearly labeled that the odds were paid, but the lawyer who filed the suit is not as convinced and intends to move forward.
"We intend to raise issues before a judge rather than in a commission where inspectors and casino representatives sit at the same table," said lawyer Joshua Garick.
The Commission's Investigation and Enforcement Agency reviewed the allegations and has determined "for the time being" that Encore complies with state regulations. But chairman Cathy Judd-Stein says the casino will still be monitored. "We want to make sure we consider the conditions relatively, objectively and transparently," Judd-Stein said.
The suit also claims that the winners do not get full payout because ticket cashing machines only dispose of dollars and not coins that customers are told must be redeemed with a cashier.
There are some players like Tina Guckert, not happy with. "I won sixty $ 63.25. I got $ 63.25 in a coupon. After a while it adds," Guckert said.
Encore's president says it's hard to keep cashing machines filled with coins when the casino is "full volume ", but will consider options to make the coin solution more convenient.
Some customers are happy that everything is being watched with games on Encore well along the way." I would think the Gaming Commission would check anyway. It went through hoops and borders to open it, "said Linda McLaughlin.