There is nothing more frustrating for travelers than being notified that their flight is canceled, especially when it is not even true.
Due to an upcoming strike, British Airways has reportedly been forced to cancel flights on several dates in September. According to reports, customers with flights scheduled for non-strike days received incorrect messages that their flights had been canceled.
British Airways apologized and blamed the issue on an "email error," reports The Guardian. The British Airline Pilots Association is set to strike September 9, 10 and 27, which will result in a large number of cancellations and delays.
In a statement obtained by The Guardian, a spokesman for British Airways confirmed that a number of customers had received cancellation alerts for flights scheduled on "non-strike days." These emails were apparently sent incorrectly, and the company says they are contacting these travelers to confirm that their flights are still scheduled.
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The Guardian also states that some flights on non-strike days may also be affected.
A British Airways spokesman confirmed to Fox News that "some people received an email in error." They went on to say, "We regret that some customers received an email in error to say that their flight had been canceled on non-strike days. We emailed all of these customers within hours to clarify that their flight will continue as planned. "
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They went on to say that customers who booked alternative flights after receiving the email will be reimbursed .
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The strike is reportedly in response to the negotiations on a new wage agreement. On Twitter British Airways cited the union's actions as an "unjustified strike action."