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Home / Business / British Airways passenger slams & # 39; incredibly uncomfortable & # 39; 9-hour flight, the carrier apologizes

British Airways passenger slams & # 39; incredibly uncomfortable & # 39; 9-hour flight, the carrier apologizes



British Airways representatives have apologized to a passenger after his seat and entertainment screen collapsed with the bathroom door during the flight.

Mark Chalk, who paid $ 1,062 for his last flight from Mumbai to London, narrowed the airline after he also got a flatbread with the meal that looked like "rats had arrived."

Chalk, from Bingley, West Yorkshire, England, complained on Twitter after receiving the meal during the ten hour flight. [19659003] The 38-year-old posted to Twitter : "Not a good flight. Crushed seat that continued to lie, incredibly uncomfortable, temperatures underwater. Food that looked like rats first and even had it The toilet door fell off mid-flight. Well, at least I can watch some movies for 9.5 hours. No. " ] Another picture of his chicken career shows an object which he says ap bulbs to be a herb rod.

The man also failed to use his inflight entertainment as he shows in a video that the machine failed to stay in position.

He also said the toilet door fell off, the seat was broken and it was freezing in the cabin under his plane earlier this month.

"I was just disappointed with the food. Normally it's okay when I do the same flight a lot. I think it was a herb bar or something, but it was hard and woody," Chalk said.

He was also stunned by the broken toilet and added: "The toilet door was completely off in my hands. The stewardess said she had never seen it before in the 15 years she was serving."

have been unsure how to go out and pushed it too hard. They are just clipped on so they can get away with enough force, "he said.

The passenger said that was not the only problem, with a cold cabin and thin seats.

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"The heat was a problem when it was super cold [and] the seat was really uncomfortable," he claimed. "Everything the lady behind me put on her board, I could feel it through the seat . "

" The plane seemed very old, so maybe that's why, "Chalk said.

A spokesman for British Airways said: "We pride ourselves on the quality of service we provide onboard, and invest $ 8.1 billion for our customers to refresh the fleet and improve catering at all cabins. We regret our standards fell below the customer's expectation on this occasion. "

However, this is not the only time people have complained about food on the national airline.

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In July, a passenger was horrified to be served fare that looked like "dog food" on his $ 875 flight from Texas to London.

Erik Booher, from Houston shared photos from the flight until it appears to be chicken and vegetables in a congealed creamy sauce and an unidentifiable dish that looks like it was rehearsed from a pond.

Passenger Sandra Arthur also complained after being served a "soggy and disgusting" breakfast on a $ 1500 flight. [19659003] After raising the problem, she was given a cold croissant instead.

A woman even said she was lying in bed during the holidays after being served mug food while traveling business class with the airline. This story originally appeared in The Sun. Read more content from The Sun here.


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