At a Boeing North Charleston, South Carolina manufacturing plant, space giants pushed workers to increase production while ignoring employee complaints about potential security risks and defective production, according to a New York Times report.  div> div.group> p: first-child "/>
After interviewing more than a dozen current and former employees of the Boeing facility, which makes 787 Dreamliner, and reviews" hundreds of pages of internal Email, corporate documents and federal records, "The New York Times reported Saturday that the newspaper's survey" reveals a culture that often appreciated production speed over quality. "
Boeing workers have filed many security cases with federal governments regarding issues ranging from scary production practices to debris and debris remaining on aircraft, and workers say they have been pressured not to report offenses to the government, The New York Times report, The study found that Boeing workers have installed faulty parts in the aircraft at the plant, and that some aircraft have taken test aircraft with debris, such as tools and metal chips inside the engine or tail, creating potential safety hazards.
Boeing has denied production problems with Dreamliner, and the company said "Boeing South Carolina teammates produce the highest level of quality in our history", in a statement to The New York Times, but the newspaper also reported that at least one major carrier, Qatar Airways, had become frustrated by production problems at the Boeing facility in question, with the airline choosing to only buy their Dreamliners from a other Boeing facility since 201
When reached For further comment from CNBC, a Boeing spokesman sent CNBC an internal note sent to Boeing employees today by Brad Zaback, vice president and general manager of the Boeing 787 program.
"A story published in today's New York Times, however, paints a skewed and inaccurate picture of the program and our team here at Boeing South Carolina. This article contains distorted information, rehashing old stories and rumors that have long since become put to rest, "writes Zaback in the note, the full text can be found below.
The report raises questions about the production process of the Boeing 787 Dreamliner at a time when the company is already facing investigations, including a federal criminal probe, into the Boeing 737 Max certification process. These probes followed a couple of deadly crashes involving the plane, with an Ethiopian Airlines 737 Max crashing in March, just months after a similar crash with a Boeing 737 Max in Indonesia.
Read the full report in The New York Times  Here's the full note of Zaback:
The New York Times story paints an inaccurate image of Boeing South Carolina
787 program has a lot to be proud of these days. The transition to rate 14 continues to be the most seamless rate transition in the program's history, and our Boeing South Carolina 787 manufacturing operations are the healthiest they have ever been. Importantly, our quality measurements show that we also perform high-level full-time. It is a testament to each of you, showing your pride and your ongoing commitment to excellence in both safety and quality.
However, a story written in today's New York Times paints a crooked and inaccurate picture of the program and our team here at Boeing South Carolina. This article contains distorted information, rehashing old stories and rumors long ago put to rest.
I want all BSC teammates to know that we invited New York Times to visit Boeing South Carolina when they covered contacting us so they could see firsthand the great work done here. They denied this invitation.
The allegations of poor quality are particularly offensive to me because I know the pride in craftsmanship that each of you fetches every day in your work. I see the highest quality climates – airplanes that meet strict quality inspections and FAA standards – regularly deliver from Boeing South Carolina on a regular basis, performing very well for our valued airline customers worldwide. Our customers feel the same way and shared their own thoughts with New York Times :
American Airlines said it carried out rigorous inspections of new aircraft before they were put into service. "We have confidence in the 787 numbers we have in our fleet," said Ross Feinstein, an airline spokesman.
Qatar Airways said in a statement that "continues to be a long-term supporter of Boeing and has full confidence in all its aircraft and production facilities." Note that only part of its quote was included in the story and we wanted to ensure that you had their full perspective: "Qatar Airways continues to be a long-term supporter of Boeing and has full confidence in all its aircraft and We have over 100 Boeing aircraft in our fleet, manufactured in both Everett and Charleston, with many more to participate in the coming years as part of our business, significant, long-term investment in the US economy. "
In fact, we also heard from Suparna Airlines and Norwegian in response to the story, and here's what they told us:
Suparna Airlines: "The whole flight delivery process was very smooth. We would like to thank the Boeing team in South Carolina who worked diligently with the Boeing standard and discipline to make delivery a comfortable one The airplane has carried out more than 200 scheduled flights with total flights up to 500 with an operational reliability of 99.99%. We are pleased with the performance of our first Dreamliner. "
English: " We are very pleased with the quality and reliability of all our 33 Dreamliners, regardless of where they are assembled. "
The inaccurate image on New York Times paint is also offensive to me because they are contrary to the company's core values. Quality is the basis of who we are. Therefore, we focus relentlessly on quality improvements and FOD elimination in all Boeing locations, no matter how good we are today, we always think we can get even better tomorrow, it runs to be the best, will never change at Boeing as we continue to strive to be a global industrial champion and leader in quality.
It is unfortunate and disappointing that the New York Times chose to publish this misleading story.This story does not define us.Our company and our customers recognize the talent, skill and dedication to this excellent Boeing South Carolina team working together to gather and deliver incredible aircraft, I will leave you with a word from Kevin McAllister, President and CEO of Boein g Commercial Airplanes, which was not included in full from New York Times :
"Security and quality are at the core of Boeing's values - it's no more important than that. The 787 program has delivered 823 aircraft to over 76 customers since its launch. When Boeing marks 10 years in North Charleston, our more than 7,000 Boeing South Carolina teammates produce the highest quality levels in our history. And we see this translate across our work and service with our customers. We test our aircraft and check that the components are fully operational and when we find a component that is not, it is replaced and tested again. This is the core of our quality system, as it is for the industry. I am proud of our team's best production quality and stand behind the work they do every day. "
This is a tea is what I am very proud of being a part of, and I am grateful for everything you do every day.