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Home / Business / AT&T and T-Mobile Fight Robocall Menace with new call verification partnership

AT&T and T-Mobile Fight Robocall Menace with new call verification partnership



Image: T-Mobile

Mobile users are rightly exhausted from receiving predatory Robocalls, and certainly for Few false calls try to trick them into answering. Companies this year finally started to do something about it – and now AT&T and T-Mobile say that they have joined forces to better protect their customers from robocallers.

The companies announced Wednesday that they have joined forces over cross-network calling for authentication aimed at weeding out fraudulent calls and better assuring their customers that a caller is who they say they are, rather than a fake number or fraud. The approval process is based on SHAKEN / STIR standards, a caller ID system recommended by the Federal Communications Commission.

"A call that is illegal & # 39; forged & # 39; – or displaying a counterfeit number – will fail SHAKEN / STIR caller ID verification and will not be flagged as verified, ”AT&T said in a statement. Conversely, confirmation will confirm that a call really comes from the identified number or device. More calls will be confirmed over time as more device providers participate and as more network providers implement the standards. "

From this week, T-Mobile and AT&T customers will see" Caller Verified "language on incoming calls from the other network. . The company said the approval also includes T-Mobile customers Metro, and that the approval will work on 12 Samsung and LG devices on the T-Mobile and Metro networks "with more to come in the near future."

T-Mobile became the first major carrier to implement the verification system as early as January, and the company announced a cross-network collaboration with Comcast in April. AT&T and Comcast announced their own call authentication partnership in March.

That companies are actually starting to do something about the real problem of robocalls and spoofing is good news – even though it took them a long time to do so. According to data from YouMail, a telecommunications company, an astonishing 48 billion robocalls were estimated in the United States last year, up nearly 57 percent from 2017.

Last year, FCC Chairman Ajit Pai wrote to carriers to demand those, you know, do something about it and implement SHAKEN / STIR standards by the end of 2019. (Although the FCC definitely got more than just a few nudges about the robocall and spoofing epidemic itself.) Back in June, Pai quite briefly captured how much hurt in the butt These conversations are for consumers in a column for USA Today.

“If Americans can agree on something these days, it's that they are tired of robocalls. The scam is ringing. The calls from overseas at 2pm The misleading caller ID is a "fake", which happens when a caller falsifies the caller ID information so that it looks like they are calling from your area code, "Pai wrote. "Unwanted robocalls are by far the best consumer complaint we receive each year in the Federal Communications Commission."

We don't know.


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