Apple introduces a recall program for some MacBook Pro laptops with the wrong batteries
-
201[ads1]5 15-inch Retina MacBook Pro.
-
From top to bottom, MacBook, 13-inch MacBook Air and 15-inch MacBook Pro. The SD card reader, the HDMI port and a USB 3.0 port are to the right.
Andrew Cunningham -
Power, two Thunderbolt 2 ports, another USB 3.0 port and a headphone jack on the left.
Andrew Cunningham -
You can run a 5K external monitor at 60Hz using both Thunderbolt ports simultaneously.
Andrew Cunningham -
The joystick joystick is new, but the keyboard is the same. The only laptop that uses the new shallow keyboard is Retina MacBook.
Andrew Cunningham -
Standard glowing Apple logo in a sea of smooth aluminum.
Andrew Cunningham
Today, Apple sent out a press release and published a support document announcing a new voluntary recall and replacement program for certain MacBook Pro models containing overheated batteries that may have the potential to be a fire risk .
The recall program is limited to certain 2015's 15-inch MacBook Pros, which were sold "primarily" between 2015 and 2017, says Apple's so-called pre-Touch Bar, Retina models near the end of the form factor's lifecycle. The company's support page offers a field where a consumer can enter the serial number to determine if their laptop is affected.
"Because customer security is top priority," Apple wrote, "asks Apple to stop using affected 15-inch MacBook Pro devices." The company has not provided details of the nature of the problem other than to say, "in a limited number of older generations of 15-inch MacBook Pro devices, the battery may overheat and pose a fire safety hazard."
The support page indicates that users submitting their laptops will have the batteries replaced free of charge, not the entire system, and that this will not affect other terms of warranty coverage. Changes can be made when the consumer enters a laptop to a physical Apple Store, an Apple Authorized Service Provider, or when they ship the device directly to Apple.
"In all cases, the device is sent to an Apple Repair Center for service," Apple explains, and the service may take one to two weeks.
This has long since shown that defective lithium ion batteries have led to recalls. Samsung thanks for a huge and costly recall of the Samsung Galaxy Note 7 smartphone a few years ago – the problem attracted so much attention that some airlines in particular banned the use of that model of airline phone for a period, making it part of their security script.
Battery technology also played a role in Apple's performance slider and inadvertent disruption controversy on iPhones in recent years. Lithium-ion batteries account for most of the weight of many of today's mobile devices, and are often cited as one of the major constraints for industrial designers designing consumer electronics products.
Entry picture by Andrew Cunningham
