An American Airlines Boeing 787-9 Dreamliner is approaching for landing at Miami International Airport on December 10, 2021 in Miami, Florida.
Joe Raedle | Getty pictures
American Airlines pilots and its pilot federation agreed to triple the salaries of pilots who were able to drop thousands of flights in July due to a program error over the weekend, they said on Wednesday.
Pilots will also receive double pay for high holiday periods.
The scheduling platform error caused pilots to drop around 1[ads1]2,000 flights from their schedules, according to the association, the Allied Pilots Association, CNBC reported last week.
The problem arose while US and other airlines have struggled to avoid flight disruptions during an increase in demand for summer travel.
“We are pleased to have reached an agreement with APA and appreciate their cooperation in reaching a solution quickly to take care of our pilots, our team and our customers,” American said in a statement.
A similar problem arose in 2017, when a technology problem caused American pilots to take a vacation during the busy December holidays. The carrier offered pilots 150% salary for pilots who picked up assignments.
American and the pilot union are in contract negotiations. APA President Captain Ed Sicher told the union’s 15,000 pilots: “I am optimistic that it will provide a springboard for us to conclude our Section 6 negotiations and secure the new collective agreement that we have been waiting too long to reach. “
American recently offered pilots increases of almost 17% through 2024.