Amazon sellers ship out expired food

Amazon has taken down some listings. A spokesman also told CNBC that suppliers must respect both the law and Amazon's policy, including a guarantee that any item has a shelf life of at least 90 days. The company added that it uses a mix of human reviews and AI to study feedback, to help it flag products or entire seller accounts if a breach is caught.

However, outbound food appears to be slipping through the cracks, and Amazon's approach to third parties may be partly to blame. In addition to the confusion over who sells, Amazon will cancel reviews if they are for orders it has fulfilled using its inventory ̵[ads1]1; while this is meant to "take responsibility" for the experience, it can also mask recurring issues. There is a demand for better freshness guarantees and greater accountability when things go wrong, and it is not clear that they will be addressed in the near future.