Amazon has taken down some listings. A spokesman also told CNBC that suppliers must respect both the law and Amazon's policy, including a guarantee that any item has a shelf life of at least 90 days. The company added that it uses a mix of human reviews and AI to study feedback, to help it flag products or entire seller accounts if a breach is caught.
However, outbound food appears to be slipping through the cracks, and Amazon's approach to third parties may be partly to blame. In addition to the confusion over who sells, Amazon will cancel reviews if they are for orders it has fulfilled using its inventory ̵