After a Southwest flight was delayed, agents staged a competition for the worst driver's license photo
For travelers, there are few things that are more annoying than a delayed flight.
That's what Kristen Dundas of Windermere, Florida, thought her Southwest Airlines flight from Orlando to Washington was delayed Thursday – and she ended up enjoying the experience.
"My flight to Washington DC has been delayed for almost 2 and a half hours, and I was warmed up to this port agent starting to play games with everyone waiting to pass the time, and now I'm like I wait all night if you keep this up, "she tweeted Thursday.
The tweet included a video showing a street agent hosting a competition for the "worst driver's license image."
The agent also hosted a paper airplane competition, Dundas said.
She said winners were awarded $ 25 coupons and Southwest merchandise.
Responding to Dundas & # 39; s tweet, a Southwest Airlines representative replied: "I'm glad our agent was able to make the delay a little more bearable for you, Krist no! We hope to have you on way ASAP. "
Although Dundas did not participate in the games herself, she called the experience" fantastic. "
" I was really annoyed that the flight continued to be delayed because I was on a quick weekend trip to DC for to visit friends, "she told CNN.
"When he started playing games, I laughed and did very well and didn't mind the flight being delayed." [1[ads1]9659002] The delay lasted for about three hours, Dundas said. But when the flight took off, passengers clapped and cheered for the port agents.
"This video is another great example of how we encourage our employees to have fun with customers," Dan Landson, a spokesman for Southwest Airlines, told CNN.
My flight to Washington DC has been delayed for almost 2 and a half hours, and I was warmed to this port agent started playing games with everyone waiting to pass the time, and now I'm like I'll wait all day long if you keep this up ?
– Kristen Dundas (@ kdunds13)
"Our employees are known for these types of fun activities throughout our system, and they are designed to make flying fun for everyone." [19659021] windows.fbAsyncInit = function () {
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