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Home / Business / 737 MAX 8 mixup: Some confused passengers think they are on a plane that is not cleared to fly

737 MAX 8 mixup: Some confused passengers think they are on a plane that is not cleared to fly

The Federal Aviation Administration founded the popular aircraft in mid-March after two deadly crashes within six months of each other. In October, a Lion Air plan crashed to kill all 189 people on board, and in March, an Ethiopian Airlines plane crashed and killed all 157 people on board.

But when some passengers looked at the security cards in their seat pockets, they saw "737 MAX 8" on them and were worried.

Southwest explained each confused customer both aircraft types printed on the same card.

"Southwest currently offers an FAA-approved 737-800 and 737 MAX 8 security information card containing security information for both types of aircraft since the cabin configuration, number of seats (1

75) and cabinet outputs are the same for both aircraft types, Southwest said in a statement. to CNN.

"All 737 MAX 8 aircraft are temporarily grounded, so customers will not travel on a MAX 8 aircraft while it is founded, Southwest says.

Other social media users chastised the confused passengers, noting that both types of aircraft were clearly printed on the card, and asked why they did not ask their airline companies to clarify rather than jump on social media and scare people.

Someone offered helpful advice, noting that you can look up the tail number on the airline's website to see what type of vessel you are flying, and encourage flyers to see if the wings matched the unique split design on a 737 MAX 8.

But southwestern customers were not the only ones asking questions. Passengers flying Norwegian Air had a similar experience. Norwegian Air responded to Twitter and assured passengers that it is printing security information for its 737 MAX 8 and 737-800 on the same card.

The planes are set to receive a software update to address the issues associated with the two deadly crashes "by April 2019 at the latest", but the FAA says extra weeks are needed for the repair. The FAA said in a statement that it would "submit Boeing's completed submission to a rigorous security assessment" and the agency will not approve the latest software update until it is satisfied with the security standards.
Meanwhile, Boeing's sales for MAX 8 have fallen significantly this quarter, as airlines have stopped booking the aircraft.

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