Microsoft today debuted new Dynamics 365 applications to help businesses improve their online stores and brick-and-mortar retail businesses, and rolled out other apps and features that add artificial intelligence (AI) capabilities to cloud based business management platform.
Launched in 2016, Microsoft Dynamics 365 combines enterprise resource planning, customer relationships, and productivity applications.
Organizations are increasingly using Dynamics 365, from ExxonMobil in the energy industry and Virgin Atlantic in transportation to the Miami Heat professional basketball team in sports, according to Alysa Taylor, Executive Vice President for Microsoft Business Applications and Global Industry.
Dynamics 365 add-ons. "Customers have seen a transformative shift from a silly to a proactive way of doing business."